A watch repair shop provides several services, such as battery replacement, fixing damaged or broken sapphire, polishing, etc. The business offers several career and growth opportunities for the ones passionate about timepieces. However, establishing a modern watch repair store can be challenging, as several processes, such as employee and inventory management, need to be managed.
For that reason, being a repairer, you must use a watch repair shop software to streamline everything. And in this article, we will discuss 7 tips on how you can choose the best point of sales system for your store and make it grow quickly. Below are the details.
Know Your Requirements
Before picking the right POS system for your watch repair store, you must know your requirements. For instance, you want the software to manage your clients and stock, send you cash reports, process the payrolls, alter your employees’ shift timings, etc.
Also, you need to consider the number of technicians using the system and the average number of users visiting your shop daily. After which, you can select from a number of repair shop software available for the watch servicing industry.
Look for Features
Consider buying an efficient system having all the latest features. And for that, you have to compare different software with one another and ensure that the one you are picking has an affordable price tag or monthly subscription. Some of the must-have features for POS software are as follows.
Efficiency: Ensure that the system you are employing is efficient and error-free, and manage the processes seamlessly
Inventory Management: A system such as RepairDesk POS will help you keep track of your inventory and will notify you whenever you are running out of stock.
Employee Management: A decent employee management software allows you to track your employee’s performance, view their shift timings, and assign their tasks to other technicians, as well.
Marketing is one of the vital aspects for a business to grow. In 2021, there were 1,970 people employed as watch repairers in the US. By saying this, one can understand that there is not much competition in the watch repair industry.
Effective marketing can grow your business, attract clients, and generate decent monthly revenue. And for that, you will need to promote your repair service on social media platforms, including Facebook, YouTube, Instagram, Twitter, etc.
Also, you can approach your target audience with the help of a watch repair shop software. It can send promotional emails and messages to your target audience, such as watch owners, letting them know about the repairing services you are offering.
Handling Multiple Calls
Getting back to the queries and concerns of multiple clients can be the most challenging part of any repair business. And if it happens at your store, it’s not less than a headache. So, look for a system with a customer management feature. Also, today’s technological systems have made it easier for you to manage several calls simultaneously.
The RepairDesk POS system allows you to level up your customer service by engaging more clients and responding to their calls and messages, helping you to get more jobs. This way, you can have peace of mind and save time for both parties.
It will also be a plus if the system has the feature to take reviews from your clients. After receiving the payment, you can take their feedback which will help let you know the loopholes in your service.
Easy to Use
Next, look for a POS system that is easy to navigate so your employees do not have an issue using it. Also, you can arrange a training session to teach your staff members about its features. And it will be an add-on if the software has a short and precise learning curve.
Before employing any POS system at your store, consider your budget. It can cost you from a few hundred to several thousand dollars. In addition, look for the one that does not have any hidden extra charges. And for that, you have to search in the market and get all the details about the system.
Last but not least, it will be helpful if your watch repair shop software has a reporting feature to let you know about the daily activities in your repair shop. Through this, you can better understand your daily progress, net profit, and the cash coming in and going out of your store.
Growing a watch repair business and easing the processes is quite a challenging task to accomplish. However, the latest technological systems have made it easier for business owners to streamline everything with a few clicks of a button.
So, before shopping for your POS software, follow all the suggestions mentioned above, and pick the one that suits you the most. Hopefully, you enjoyed reading this post. If you want to add something, let us know by commenting below.